Crew Resource Management High Reliability Concepts 40-page Participant Guide and Workbook (Instant Download)
$29.00
This 40-page workbook is used in Safer Healthcare CRM and patient safety educational workshops. It is a great resource for training managers, teams and executives about high reliability topics and Crew Resource Management techniques and skills.
Topics presented in this workbook include the following:
Team Training Objectives & Value • Human Error and Patient Safety • Human Factors in Healthcare • Crew Resource Management • Effective and Efficient Teamwork • Characteristics of Effective Teams • Integrated Leadership Strategies • Communication • Situational Awareness • The Application of Human Factors • Assertion and Individual Assertiveness • Individual Assertiveness Survey • Briefings and Checklists • Team Briefing Model • Debriefing Strategies • Team Debriefing Model • SBAR Briefing Techniques • SBAR Critical Situation Usage • Communicating with Physicians • SBAR Exercise • SBAR Shift Report Handoff Guide and Checklist Form • SBAR Critical Situation Report Checklist • Safety Briefings • High Reliability Healthcare Organizations • Threat Management and Red Flags • Stress and Fatigue Management • Environmental and Social Stress Scale • Human Factors Stress Test • Human Factors Glossary • References and Resources
Safer Healthcare is committed to improving patient safety and helping healthcare organizations begin and sustain this important and critical journey. To this end, we have published this workbook which includes best practices in high reliability design and human factors.
These workbooks are available in bulk quantities at discounted rates. Recommended for participants and educators in CRM and human factors programs.
