Normalization of Deviance in Healthcare (Download)
$29.00
All too often, unacceptable practices and behaviors become acceptable. In healthcare, this can have dire consequences. Understanding how to ensure this does not happen is critical to patient safety and the overall quality of patient care.
Safer Healthcare’s “Normalization of Deviance in Healthcare” training guide helps you learn the following about directing appropriate behavior in healthcare:
- The origins of deviation
- The process to normalization
- How deviance impacts patient safety
- Addressing and preventing deviances
- Communication tools for teamwork
- Changing the culture towards normalization
- A quiz to test your knowledge about the normalization of deviance
12-page PDF
