5-Step Assertion Model Plastic Hang-tag / Badge Buddy (Pack of 25)
$39.00
These durable, plastic quick reference hang-tags are a great way to spread the 5-Step Assertion Model throughout an organization. These credit-card size tags have a hole on one side that allows the staff to attach them to their ID badges. They are great communication tools and help support the rollout and sustainability of an assertiveness communication program.
On the front is the 5-Step Assertion Model:
1. Get Person's Attention
Use first names and establish eye contact.
2. Express Concern
Be direct and unambiguous.
3. State Problem
Be succinct; explain as needed.
4. Propose Action
Suggest a plan or action.
5. Reach Decision
Team leader should make decision in the best interest of patient safety.
The reverse side has a description and tips for assertive communication.
Pack of 25
