Trust the global resources of Safer Healthcare to help your organization improve levels of quality, safety, and the reliability of patient care
Safer Healthcare specializes in the delivery of products and services supporting the development and sustainability of High Reliability Healthcare Organizations™ (HRHO's) in the healthcare industry. HRHO’s demonstrate exemplary track records of safety, efficiency, productivity, and reliability.
Safer Healthcare’s training solutions have been purchased and implemented in over 1,000 hospitals worldwide.We have implemented Crew Resource Management and High Reliability programs in over 100 hospitals globally. Below is a map of our program implementations in the United States.
Our CRM and Lean solutions are used by leading institutions and health care systems from HCA to the Health Authority of Hong Kong.Our services include the following:
Training and Educational Resource Products
Crew Resource Management Programs and Workshops
Lean Improvement Programs and Workshops
SBAR Programs, Products and Workshops
Just Culture Programming
Patient Safety Audits
Executive Retreats
Leadership Training
High Reliability Programs, Audits and Workshops
Using an integrated delivery model, Safer Healthcare delivers program components through on-demand web delivery, e-learning, on-site training and consultative services, data collection and analysis.
At the heart of all of our programs and services is an ever-mindful dedication of improving the safety, quality and reliability of care while helping clients reduce costs.
Crew Resource Management (CRM) Programs
Safer Healthcare’s high reliability human factor products and services are designed using a proven methodology and strategy that was developed in the aviation industry. Known as "Crew Resource Management" (CRM), Safer Healthcare’s CRM model prevents incidents and improves levels of quality and patient safety through good organizational design and teamwork improvement programs.
From workshops to train-the-trainer programs, Safer Healthcare specializes in the creation, implementation and sustainment of team training solutions. Safer Healthcare has implemented CRM training programs in over 500 hospitals.
To learn more about Crew Resource Management, read "Crew Resource Management: From Patient Safety to High Reliability." Written by Safer Healthcare CEO David Marshall, this book explores the introduction and impact of Crew Resource Management in healthcare today. Click here to learn more about this new resource guide and book.
Lean Healthcare Transformation Programs
At the heart of any organization’s successful adoption of a high reliability culture is the structured development of human factor skills and a Lean care business strategy. Safer Healthcare’s high reliability training programs address key communication and teamwork areas that are common pitfalls in healthcare organizations. Safer Healthcare’s products and services address three key areas: (1) people, (2) process and (3) technology, by using an integrated Lean business strategy model that develops the following skill sets among frontline staff and providers:
Quality: Continuous Quality Improvement
Delivery: The Delivery of Safe and Reliable Care
Cost: Reduced Costs of Patient Care
Safety: Increased levels of Patients and Staff Safety
Morale: Heightened Morale of Team Members and the Organization
Safer Healthcare offers Lean program design services and the industry leading Lean Principles in Healthcare Workshop. Click here to download brochure.
Learn More about Safer Healthcare
We welcome your questions and inquiries about our programs, products and services.
Safer Healthcare's training programs and quality improvement services have been featured in news articles, stories and magazines.
Contact our team of experts to learn how we can help your organization increase patient safety and improve the quality of care while maximizing profitability. Call our offices to speak with one of our customer service representatives today.
Main Phone: 303-298-8083
Toll-free (US Only): 1-866-398-8083
Fax: 303-395-1491
E-mail:
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