Leadership in Healthcare: About Safer Healthcare

Trust the global resources of Safer Healthcare to help your organization improve levels of quality, safety, and the reliability of patient care.

Safer Healthcare specializes in the delivery of products and services supporting the development and sustainability of High Reliability Healthcare Organizations™ (HRHO's) in the healthcare industry. HRHO’s demonstrate exemplary track records of safety, efficiency, productivity, and reliability.

Safer Healthcare’s SBAR training and other training solutions have been purchased and implemented in over 1,000 hospitals worldwide. We have implemented Crew Resource Management in healthcare and High Reliability Organization programs in over 100 hospitals globally. Below is a map of our program implementations in the United States.

Leadership in healthcare via the best in lean hospital, lean healthcare and patient safety consultants, training and resources.

Our crew resource management Crew Resource Management and lean hospital solutions are used by leading institutions and health care systems from HCA to the Health Authority of Hong Kong. Our services include the following:

  • Healthcare Training and Educational Resource Products
  • Crew Resource Management in Healthcare Programs and Workshops
  • Lean Healthcare Improvement Programs and Workshops
  • SBAR Healthcare Programs, Products and Workshops
  • Healthcare Just CulturProgramming
  • Patient Safety Audits
  • Healthcare Executive Retreats
  • Leadership in Healthcare Training
  • Healthcare High Reliability Programs, Audits and Workshops
  • Patient Safety Consultants and Consulting
  • Lean Healthcare Consultants and Consulting 

Using an integrated delivery model, Safer Healthcare delivers program components through on-demand web delivery, e-learning, on-site training and consultative services, data collection and analysis.

At the heart of all of our programs and services is an ever-mindful dedication of improving the patient safety, healthcare quality and reliability of care while helping clients reduce costs.

Leadership in healthcare via the best in lean hospital, lean healthcare and patient safety consultants, training and resources.

Crew Resource Management in Healthcare (Crew Resource Management) Programs

Safer Healthcare’s high reliability human factor in healthcare products and services are designed using a proven methodology and strategy that was developed in the aviation industry. Known as "Crew Resource Management" Crew Resource Management, Safer Healthcare’s crew resource management Crew Resource Management model prevents incidents and improves levels of quality and patient safety through good organizational design and teamwork improvement programs. 

From workshops to train-the-trainer programs, Safer Healthcare specializes in the creation, implementation and sustainment of healthcare team training solutions. Safer Healthcare has implemented healthcare crew resource management Crew Resource Management training programs in over 500 hospitals.

Click here to download our Crew Resource Management Workshop brochure.

Click here to learn more about our Crew Resource Management Programs and Services.

Leadership in healthcare via the best in lean hospital, lean healthcare and patient safety consultants, training and resources.
To learn more about Crew Resource Management, read "Crew Resource Management: From Patient Safety to High Reliability." Written by Safer Healthcare CEO David Marshall, this book explores the introduction and impact of Crew Resource Management in healthcare today. Click here to learn more about this new resource guide and book.
 

Lean Hospital and Healthcare Transformation Programs

At the heart of any organization’s successful adoption of a high reliability culture is the structured development of human factor skills and a Lean hospital care business strategy. Safer Healthcare’s high reliability training programs address key communication and teamwork areas that are common pitfalls in healthcare organizations. Safer Healthcare’s products and services address three key areas: (1) people, (2) process and (3) technology, by using an integrated Lean business strategy model that develops the following skill sets among frontline staff and providers:

  • Quality: Continuous Quality Improvement
  • Delivery: The Delivery of Safe and Reliable Care
  • Cost: Reduced Costs of Patient Care
  • Safety: Increased levels of Patients and Staff Safety
  • Morale: Heightened Morale of Team Members and the Organization

Safer Healthcare offers Lean program design services and the industry leading Lean Principles in Healthcare Workshop. Click here to download brochure.


Learn More about Leadership in Healthcare with Safer Healthcare

We welcome your questions and inquiries about our programs, products and services.

Safer Healthcare's training programs, quality improvement services, lean hospital  and patient safety consultants have been featured in news articles, stories and magazines.

Learn more about our services from the clients we have served. Click here to read and watch testimonials from our clients.

Contact our team of experts to learn how we can help your organization increase patient safety and improve the quality of care while maximizing profitability. Call our offices to speak with one of our customer service representatives today.